FAQs

What’s the best way to get to The Crown from the airport, and do you offer airport transfers?

The easiest way to reach The Crown is by car from Sangster International Airport in Montego Bay, about 30 minutes away. We’re happy to help arrange airport transfers with trusted local drivers to make your arrival seamless. Our address is 7XQG+QH6, Haddo, Westmoreland Parish, Jamaica, located just off Highway B8 in the hills of Haddo.

Is The Crown safe, and is there someone on-site to assist guests?

Yes, The Crown is secure and nestled in a welcoming community. A groundskeeper lives on-site, and Jahbi or Patricia are always nearby or available by phone to assist you during your stay.

What’s included in my stay—are meals or drinks provided?

Your stay includes your private suite, access to shared spaces like the kitchen, patio, and fitness area, and WiFi throughout the property. Meals and drinks are not included, but we’re happy to recommend local spots or arrange a private chef upon request.

Are there restaurants, shops, or markets within walking distance of The Crown?

Yes! Within a short walk you’ll find local fruit and vegetable markets, small shops, and authentic Jamaican eateries like Les Q’s Jamaican Jerk—perfect for sampling island flavors just steps away. Just a short drive brings you to Border Jerk, famous for its smoky, perfectly spiced jerk dishes, and a nearby local fish market where you can pick up the freshest catch for your own island feast.

How far is The Crown from popular beaches or attractions like Bluefields Beach or Negril?

Bluefields Beach is about 15 minutes away by car, perfect for a quick seaside escape with local charm. Negril’s iconic Seven Mile Beach, known for its white sands and turquoise waters, can be reached in about 45 minutes, offering a vibrant atmosphere with restaurants, beach bars, and breathtaking sunsets. We’re also close to unique spots like Abeokuta Paradise Nature Park, Rocklands Bird Sanctuary, and Jamaica Giants Sculpture Park.

Do I need a car to get around, or can I rely on local transportation or taxis?

While having a rental car can give you the freedom to explore the area at your own pace, it’s not required. The Crown offers its own van, available for hire to pick you up or drop you off at the airport and for transportation to local excursions or attractions. Let us know in advance if you’d like to arrange these services—we’re here to make your travel as easy and comfortable as possible.

Is WiFi reliable, and will I have cell phone service during my stay?

Yes—WiFi is available throughout the property, and most guests find it reliable for work, streaming, and staying connected. Major Jamaican cell networks also offer coverage in Haddo. We recommend contacting your mobile service provider before your trip to inquire about international coverage options or roaming packages that include Jamaica..

What should I pack for my visit—are there essentials guests often forget?

Bring lightweight, breathable clothing, comfortable walking shoes, swimwear, sunscreen, insect repellent, and a light jacket for cooler evenings. Don’t forget any personal items like medications or favorite snacks.

Are the suites air-conditioned or equipped with fans?

Suites are not air-conditioned but are designed to take advantage of cool mountain breezes, with ceiling and/or standing fans provided for comfort.

Can The Crown accommodate guests with mobility needs or disabilities?

Yes—our Morning Mist Suite features a wheelchair-accessible shower and offers easier access to shared spaces. The entire grounds have been thoughtfully designed to be welcoming to guests regardless of mobility needs, including the garden, open-air kitchen and dining area, and the future pool. The only exception is the Coco Lounge, which may have limited accessibility. Please contact us with your specific needs so we can make your stay as comfortable and enjoyable as possible.

Is The Crown family-friendly, and are there activities for children?

Absolutely! Families with children are welcome. Kids love exploring the garden, spotting local wildlife, and enjoying nearby beaches or waterfalls with their families.

What payment methods do you accept for bookings or on-site purchases?

We accept most major credit cards, direct bank transfers, and cash in Jamaican or US dollars. Payment options may vary depending on your booking platform.

What kind of currency is used in Jamaica, and will local businesses accept US dollars?

Jamaica’s official currency is the Jamaican Dollar (JMD), but many local shops, restaurants, and attractions—especially those near The Crown—happily accept US dollars. We recommend carrying small bills in either currency for convenience, and you’ll often receive change in Jamaican dollars.

Is there a minimum stay requirement, and what is your cancellation policy?

Yes, there’s a two-night minimum stay for all bookings. Our cancellation policy varies by season—please contact us or see your booking confirmation for details.

Can I book the entire property for events like weddings, reunions, or retreats?

Yes—The Crown is perfect for private events, offering exclusive use of the suites, garden, Coco Lounge, and shared spaces. Reach out through our Contact Us page to start planning your special occasion.

What’s the weather like in Haddo, and what’s the best time of year to visit The Crown?

Haddo enjoys warm, tropical weather year-round with refreshing mountain breezes. A light rain shower is common almost every day, adding to the lush beauty of the area—so pack a light rain jacket or umbrella. December through April is typically the driest and most popular season, but each time of year offers unique beauty and experiences.

What should I bring for my stay at The Crown?

We recommend lightweight, breathable clothing for warm days, a light rain jacket or umbrella for frequent tropical showers, and comfortable walking shoes for exploring. Don’t forget swimwear, sunscreen, and insect repellent—mosquitoes are common in Jamaica, especially at dawn and dusk. A small backpack, reusable water bottle, and any personal medications will also make your stay more comfortable.

What kind of power outlets does The Crown have?

Jamaica uses 110V power with the same Type A and B outlets found in the United States and Canada. Guests from other countries may need an adapter or converter for their devices.

Can you help plan excursions and adventures during my stay?

Absolutely! We’d love to help you plan excursions to nearby attractions like Bluefields Beach, Giants Sculpture Park, and more. Just let us know what you’d like to experience, and we can offer recommendations, help with reservations, and arrange trusted local transportation.

Is the property safe, and do you have security measures in place?

Yes—The Crown is located in a welcoming, tight-knit community, and we prioritize guest safety. The property is equipped with multiple security cameras for added peace of mind, and our on-site team or groundskeeper is always available to assist.